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EkonLabs

Cookie Policy

This Cookie Policy explains how Ekon Labs uses cookies and similar tracking technologies on our website and software products.

Last updated: 1 August 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to website owners.

In addition to cookies, we may use similar technologies such as web beacons, pixel tags, local storage, and session storage. This policy covers all such technologies collectively referred to as “cookies”.

2. Types of Cookies We Use

The following categories describe the types of cookies that our website and applications may use. The cookie names listed in each table are illustrative examples only and do not represent an exhaustive or guaranteed list. The specific cookies in use may change as our technology and services evolve.

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Strictly Necessary

Required

These cookies are essential for the website to function correctly. They enable core features such as security, session management, and authentication. The website cannot function properly without these cookies.

Examples only — not an exhaustive list. Actual cookies may vary.

Example CookiePurposeDuration
session_idMaintains your login sessionSession
csrf_tokenProtects against cross-site request forgerySession
__stripe_midPayment processor fraud prevention1 year
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Analytics & Performance

Optional

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. Our website and applications may use analytics services such as Google Analytics 4 to measure traffic, page performance, and user behaviour.

Examples only — not an exhaustive list. Actual cookies may vary.

Example CookiePurposeDuration
_gaAnalytics service — distinguishes users2 years
_ga_*Analytics service — session state2 years
_gidAnalytics service — distinguishes users (short-term)24 hours
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Marketing & Advertising

Optional

These cookies may be used to deliver relevant advertisements and track the effectiveness of marketing campaigns. They may be set by our advertising partners and used to build a profile of your interests. Our website and applications may use advertising and remarketing services from third-party providers.

Examples only — not an exhaustive list. Actual cookies may vary.

Example CookiePurposeDuration
_fbpAdvertising pixel — tracks conversions3 months
ads/ga-audiencesAdvertising remarketingSession
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Preferences & Functionality

Optional

These cookies allow the website to remember choices you make (such as language, region, or theme) and provide enhanced, personalised features.

Examples only — not an exhaustive list. Actual cookies may vary.

Example CookiePurposeDuration
theme_preferenceStores your dark/light mode preference1 year
languageStores your language preference1 year

3. Authenticated SaaS Applications

When you access any authenticated software application or SaaS platform operated by Ekon Labs — including products such as StorVault, EsCasa, RealtyOSai, or any future platform — additional essential cookies may be set that are strictly necessary for the software to operate correctly.

These application-level cookies may be used for the following purposes:

  • Login sessions — to keep you authenticated while using the application
  • Authentication tokens — to verify your identity securely across requests
  • Security — to protect against cross-site request forgery, session hijacking, and other threats
  • User preferences — to remember your in-application settings and configuration
  • Application functionality — to maintain state, manage workflows, and ensure the software operates as intended

Important: These cookies are classified as strictly necessary and cannot be disabled without preventing the application from functioning. By logging in to any Ekon Labs application, you acknowledge that these essential cookies are required for the service to operate correctly. They are not used for advertising or tracking purposes.

4. Third-Party Cookies

Our website and applications may use third-party services that set their own cookies. The services listed below are examples of providers we may use. This list is not exhaustive and may change as our technology stack evolves. Each third party has its own privacy and cookie policies, which we encourage you to review:

Google Analytics

Website analytics and performance measurement

Privacy Policy →

Stripe

Payment processing and fraud prevention

Privacy Policy →

Cloudflare

Security, CDN, and performance optimisation

Privacy Policy →

CRM & Marketing Automation Platform

CRM systems, marketing automation and business software

Varies by provider

6. Managing Cookies

You can control and manage cookies in several ways. Please note that removing or blocking cookies may impact your user experience and some features of our website may not function as intended.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

7. Browser Settings

Most browsers allow you to control cookies through their settings. Here are links to cookie management instructions for common browsers:

8. Cookie Retention

Cookies are retained for different periods depending on their type:

Session cookiesDeleted when you close your browser
Persistent cookiesRemain until their expiry date or until you delete them
Analytics cookiesUp to 26 months
Marketing cookiesUp to 12 months
Preference cookiesUp to 12 months

9. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. We will notify you of significant changes by updating the “Last updated” date at the top of this page.

10. Contact

If you have questions about our use of cookies, please contact us: